Refund policy
*RETURNS,REFUNDS,EXCHANGE POLICY*
At House of Subba lakshmi , we always treat our customers like a family & our goal is to provide 100% satisfaction to our customers. If for any purpose our customers are not happy with the product, we are here to guide them.
Most of our products are eligible for return/replacement/exchange. Some products are not eligible for return/exchange or cancellation.
The return and exchange policy for every product is mentioned categorically.
RETURN POLICY:
We do not exchange if wrong product has been placed by customer.
We offer a replacement guarantee only if the product received is damaged/defective. Please get in touch with us within 48 hours of receiving your order if you would like to have it replaced. We will provide a shipping address that you can ship your order back to us will dispatch a replacement as soon as we receive your returned order.
We do not guarantee that your monitor’s display of color will be accurate. The brightness, contrast and resolution of your screen will make the color of the product look slightly different.
Return/exchange will not be applicable if the product is disliked (not satisfied reason) by the customer, or if a wrong product was ordered.
Returns not accepted if the sticker is Tampered or detached.
Please ensure to keep an unboxing video as it will assist us in promptly validating the issue.
replacement of product will be delivered to you within 5-10 working days.
If the product is eligible for return , return will be arranged within 2-4 days and refund will be made to the original mode of payment within 5-7days.














